ACCOUNT

Delete your account

Effective Date: 15 July 2026

You can permanently delete your MUSHROOM account and personal data at any time, either from inside the app or from this page. You do not need the app installed to make a request.

Option one, delete from inside the app

  1. Open MUSHROOM and go to Profile
  2. Tap Settings
  3. Tap Account, then Delete Account
  4. Confirm by entering your password

Your account is deactivated immediately and queued for permanent deletion.

Option two, request deletion from the web

No app? No problem.

Email us from the address linked to your account and we will process the deletion request within 7 business days.

Email hello@mushroomxapp.com

What gets deleted

DataWhat happens
Profile infoPermanently deleted
Plans hosted or joinedRemoved from your account, anonymized in others' history
MessagesPermanently deleted
Location historyPermanently deleted
Payment recordsRetained for a limited period as required by law, then deleted

Timeline

Your account and associated personal data are fully removed from our active systems within 30 days of a confirmed deletion request. Some information may remain in encrypted backups for a limited period before being purged on our standard backup rotation schedule.

For more detail on what we collect and why, see our Privacy Policy.